req_dd94e2f41ae3
Received 2026-10-29 19:28:01 UTC via web · ← all requests
- type
- general inquiry
- confidence
- 0.95
- routing
- auto
- model path
- claude-haiku-4-5 ok→auto-accepted
- dispatcher note
- Customer is asking about pricing in Latin, which is a general inquiry question unrelated to any active damage or emergency.
- customer text
- Hi, ego volo scire vestri pretium.
- customer reply
- Thank you for reaching out to us. We'd be happy to help discuss your restoration needs—please let us know what situation you're dealing with, and we can guide you on next steps. A team member will review your inquiry and connect with you with relevant information.
- life safety
- false
- status
- analyzed
Audit trail
Every pipeline step in order, with the exact values recorded at that step —
including model attempts, token usage, errors, and the escalation decision. Where a human
worked the request, the escalation_* workflow events continue the same trail.
1. received
2026-10-29 19:28:01 UTC- request
-
4 keys — request_id, raw_text, channel, …
{ "request_id": "req_dd94e2f41ae3", "raw_text": "Hi, ego volo scire vestri pretium.", "channel": "web", "received_at": "2026-10-29T19:28:01.970803+00:00" } - raw_chars
34
2. validated
2026-10-29 19:28:01 UTC- status
- passed
- checks
-
3 items
[ "non_empty", "length_bounds", "channel" ]
3. service_area
2026-10-29 19:28:01 UTC- mentions
-
0 items
[]
- in_service_area
null
4. life_safety_screen
screen clear 2026-10-29 19:28:01 UTC- matched_terms
-
0 items
[]
- triggered
false
5. hazard_screen
screen clear 2026-10-29 19:28:01 UTC- matched_terms
-
0 items
[]
- triggered
false
6. classified
2026-10-29 19:28:03 UTC- request_type
- general_inquiry
- confidence
0.95- prompt_config_version
- 1.2.0
- prompt_config_fingerprint
- 453231eb1878
- classifier
- llm
- model_used
- claude-haiku-4-5
- attempts
-
1 item
[ { "model": "claude-haiku-4-5", "usage": { "input_tokens": 543, "output_tokens": 49 }, "retries": 0 } ]
7. reply_drafted
2026-10-29 19:28:04 UTC- revision
0- reply
- Thank you for reaching out to us. We'd be happy to help discuss your restoration needs—please let us know what situation you're dealing with, and we can guide you on next steps. A team member will review your inquiry and connect with you with relevant information.
- model_used
- claude-haiku-4-5
- usage
-
2 keys — input_tokens, output_tokens
{ "input_tokens": 311, "output_tokens": 57 } - retries
0
8. reply_reviewed
2026-10-29 19:28:06 UTC- revision
0- approved
true- reasons
-
0 items
[]
- checker
- critic_llm
- model_used
- claude-haiku-4-5
- usage
-
2 keys — input_tokens, output_tokens
{ "input_tokens": 460, "output_tokens": 13 } - retries
0
9. customer_reply
2026-10-29 19:28:06 UTC- source
- drafted
- revisions_used
0- reply
- Thank you for reaching out to us. We'd be happy to help discuss your restoration needs—please let us know what situation you're dealing with, and we can guide you on next steps. A team member will review your inquiry and connect with you with relevant information.
10. finalized
2026-10-29 19:28:06 UTC- request_type
- general_inquiry
- confidence
0.95- escalate_to_human
false- life_safety
false- action
- passed
- confidence_threshold
0.7- threshold_source
- global