req_aaa267bd9a0f

Received 2026-10-23 14:32:28 UTC via web · ← all requests

type
general inquiry
confidence
0.95
routing
auto
model path
claude-haiku-4-5 ok→auto-accepted
dispatcher note
This is a spam/scam message unrelated to restoration services; classified as general inquiry since it contains no damage report.
customer text
READ THE NEWS AND HONE SKILLS FOR $50,000,000 PER MONTH https://telegra.ph/Read-the-latest-news-and-earn-50000000-in-a-month-Message-ID-980960-10-05
customer reply
We appreciate you reaching out, but this message appears unrelated to restoration services. If you have a genuine water, fire, mold, storm, or biohazard damage situation, please resubmit with details about the damage and we'll be happy to help.
life safety
false
status
analyzed

Audit trail

Every pipeline step in order, with the exact values recorded at that step — including model attempts, token usage, errors, and the escalation decision. Where a human worked the request, the escalation_* workflow events continue the same trail.

1. received

2026-10-23 14:32:28 UTC
request
4 keys — request_id, raw_text, channel, …
{
  "request_id": "req_aaa267bd9a0f",
  "raw_text": "READ THE NEWS AND HONE SKILLS FOR $50,000,000 PER MONTH https://telegra.ph/Read-the-latest-news-and-earn-50000000-in-a-month-Message-ID-980960-10-05",
  "channel": "web",
  "received_at": "2026-10-23T14:32:28.887774+00:00"
}
raw_chars
148

2. validated

2026-10-23 14:32:28 UTC
status
passed
checks
3 items
[
  "non_empty",
  "length_bounds",
  "channel"
]

3. service_area

2026-10-23 14:32:28 UTC
mentions
0 items
[]
in_service_area
null

4. life_safety_screen

screen clear 2026-10-23 14:32:28 UTC
matched_terms
0 items
[]
triggered
false

5. hazard_screen

screen clear 2026-10-23 14:32:28 UTC
matched_terms
0 items
[]
triggered
false

6. classified

2026-10-23 14:32:31 UTC
request_type
general_inquiry
confidence
0.95
prompt_config_version
1.2.0
prompt_config_fingerprint
453231eb1878
classifier
llm
model_used
claude-haiku-4-5
attempts
1 item
[
  {
    "model": "claude-haiku-4-5",
    "usage": {
      "input_tokens": 591,
      "output_tokens": 51
    },
    "retries": 0
  }
]

7. reply_drafted

2026-10-23 14:32:32 UTC
revision
0
reply
We appreciate you reaching out, but this message doesn't appear to relate to restoration services. If you've experienced water, fire, mold, storm, or other property damage and need assistance, please submit a new request with details about your situation and we'll review it promptly.
model_used
claude-haiku-4-5
usage
2 keys — input_tokens, output_tokens
{
  "input_tokens": 362,
  "output_tokens": 60
}
retries
0

8. reply_reviewed

2026-10-23 14:32:35 UTC
revision
0
approved
false
reasons
1 item
[
  "The customer request is spam/scam content unrelated to restoration services; responding to it as if it were a legitimate inquiry may inadvertently legitimize the spam."
]
checker
critic_llm
model_used
claude-haiku-4-5
usage
2 keys — input_tokens, output_tokens
{
  "input_tokens": 512,
  "output_tokens": 47
}
retries
0

9. reply_drafted

2026-10-23 14:32:36 UTC
revision
1
reply
We appreciate you reaching out, but this message appears unrelated to restoration services. If you have a genuine water, fire, mold, storm, or biohazard damage situation, please resubmit with details about the damage and we'll be happy to help.
model_used
claude-haiku-4-5
usage
2 keys — input_tokens, output_tokens
{
  "input_tokens": 408,
  "output_tokens": 59
}
retries
0

10. reply_reviewed

2026-10-23 14:32:37 UTC
revision
1
approved
true
reasons
0 items
[]
checker
critic_llm
model_used
claude-haiku-4-5
usage
2 keys — input_tokens, output_tokens
{
  "input_tokens": 511,
  "output_tokens": 13
}
retries
0

11. customer_reply

2026-10-23 14:32:37 UTC
source
drafted
revisions_used
1
reply
We appreciate you reaching out, but this message appears unrelated to restoration services. If you have a genuine water, fire, mold, storm, or biohazard damage situation, please resubmit with details about the damage and we'll be happy to help.

12. finalized

2026-10-23 14:32:37 UTC
request_type
general_inquiry
confidence
0.95
escalate_to_human
false
life_safety
false
action
passed
confidence_threshold
0.7
threshold_source
global