req_5211fbf67628
Received 2026-10-26 20:13:21 UTC via web · ← all requests
- type
- general inquiry
- confidence
- 0.95
- routing
- auto
- model path
- claude-haiku-4-5 ok→auto-accepted
- dispatcher note
- This is a spam or phishing message with no connection to restoration services; classified as general inquiry as it describes no active damage and requires clarification.
- customer text
- READ THE NEWS AND WALDORF EDUCATION PRINCIPLES FOR $50,000,000 PER MONTH https://telegra.ph/Read-the-latest-news-and-earn-50000000-in-a-month-Message-ID-499032-10-05
- customer reply
- Thank you for reaching out to us. We specialize in restoration services for water damage, fire, mold, storm damage, and related emergencies. Your message doesn't appear to relate to any of these services, so we want to make sure we can help you properly. Please let us know if you have a genuine restoration need, and we'll be happy to assist.
- life safety
- false
- status
- analyzed
Audit trail
Every pipeline step in order, with the exact values recorded at that step —
including model attempts, token usage, errors, and the escalation decision. Where a human
worked the request, the escalation_* workflow events continue the same trail.
1. received
2026-10-26 20:13:21 UTC- request
-
4 keys — request_id, raw_text, channel, …
{ "request_id": "req_5211fbf67628", "raw_text": "READ THE NEWS AND WALDORF EDUCATION PRINCIPLES FOR $50,000,000 PER MONTH https://telegra.ph/Read-the-latest-news-and-earn-50000000-in-a-month-Message-ID-499032-10-05", "channel": "web", "received_at": "2026-10-26T20:13:21.055467+00:00" } - raw_chars
165
2. validated
2026-10-26 20:13:21 UTC- status
- passed
- checks
-
3 items
[ "non_empty", "length_bounds", "channel" ]
3. service_area
2026-10-26 20:13:21 UTC- mentions
-
0 items
[]
- in_service_area
null
4. life_safety_screen
screen clear 2026-10-26 20:13:21 UTC- matched_terms
-
0 items
[]
- triggered
false
5. hazard_screen
screen clear 2026-10-26 20:13:21 UTC- matched_terms
-
0 items
[]
- triggered
false
6. classified
2026-10-26 20:13:22 UTC- request_type
- general_inquiry
- confidence
0.95- prompt_config_version
- 1.2.0
- prompt_config_fingerprint
- 453231eb1878
- classifier
- llm
- model_used
- claude-haiku-4-5
- attempts
-
1 item
[ { "model": "claude-haiku-4-5", "usage": { "input_tokens": 593, "output_tokens": 56 }, "retries": 0 } ]
7. reply_drafted
2026-10-26 20:13:23 UTC- revision
0- reply
- Thank you for reaching out to us. We specialize in restoration services for water damage, fire, mold, storm damage, and related emergencies. Your message doesn't appear to relate to any of these services, so we want to make sure we can help you properly. Please let us know if you have a genuine restoration need, and we'll be happy to assist.
- model_used
- claude-haiku-4-5
- usage
-
2 keys — input_tokens, output_tokens
{ "input_tokens": 369, "output_tokens": 79 } - retries
0
8. reply_reviewed
2026-10-26 20:13:25 UTC- revision
0- approved
true- reasons
-
0 items
[]
- checker
- critic_llm
- model_used
- claude-haiku-4-5
- usage
-
2 keys — input_tokens, output_tokens
{ "input_tokens": 533, "output_tokens": 13 } - retries
0
9. customer_reply
2026-10-26 20:13:25 UTC- source
- drafted
- revisions_used
0- reply
- Thank you for reaching out to us. We specialize in restoration services for water damage, fire, mold, storm damage, and related emergencies. Your message doesn't appear to relate to any of these services, so we want to make sure we can help you properly. Please let us know if you have a genuine restoration need, and we'll be happy to assist.
10. finalized
2026-10-26 20:13:25 UTC- request_type
- general_inquiry
- confidence
0.95- escalate_to_human
false- life_safety
false- action
- passed
- confidence_threshold
0.7- threshold_source
- global